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double disconnect

Posted: 19 February 2017, 16:03
by Ashardalon
sometimes after a disconnect the message pops up that a player disconnected
so i click ok and start searching again
and then i dont find a match in 15min
so i think ok, ill do some campaigning or something, so i exit to main menu
only to have the error message pop up again that someone was disconnected
so i click ok again, and try i can find a match now
and find one in less then 10seconds

for some reason the error message is double and only shows when trying to exit
preventing finding a match until you try to exit to mainmenu

Re: double disconnect

Posted: 20 February 2017, 16:08
by Blexus Falconer
Greetings Ashardalon,

This is quite a disturbing issue you encountered. Does it happen frequently? When did it start to appear?

Thank you.

Re: double disconnect

Posted: 20 February 2017, 16:48
by Ashardalon
hard to say how often, maybe 1in8 disconnects or something
been going on for a while
i think before the last patch, but i mostly shrugged when it happened and searched again
probably should have mentioned sooner
it happened 3times in a row which caused me to mention but it also doesnt happen for days in row sometimes
so... irregular

Re: double disconnect

Posted: 21 February 2017, 11:38
by Blexus Falconer
Understood. We will keep a vigilant eye on this.

Thank you for your report.