Battlefleet Gothic: Armada - Technical FAQ

We'll help you troubleshoot issues with Battlefleet Gothic: Armada.
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Battlefleet Gothic: Armada - Technical FAQ

Postby FocusTechSupport » 11 March 2016, 13:57

SUMMARY

- MINIMUM SYSTEM REQUIREMENTS
- HOW TO CHOOSE THE GAME LANGUAGE
- CANNOT RUN THE GAME:

A. CHECK THE GAME INSTALLATION
B. INSTALL OR REPAIR THE LIBRARY MS VISUAL C++
C. UPDATE OR REPAIR MS DIRECTX
D. CONFIGURE STARTUP IN ADMINISTRATOR MODE
E. UPDATE THE DRIVER OF THE GRAPHICS CARD
F. FOR WINDOWS N AND KN EDITIONS


MINIMUM SYSTEM REQUIREMENTS

OS (64-BIT ONLY): WINDOWS 7 SP1/8.1/10
PROCESSOR: AMD FX-4100 X4 (3,6 GHZ)/INTEL CORE I5-2500 (3,3 GHZ)
RAM MEMORY: 4096 MB
GRAPHICS CARD: 1 GB, DIRECTX 11, AMD RADEON HD 6850/NVIDIA GEFORCE GTX 560
HARD DISK SPACE: 10 GB
SOUND CARD: DIRECTX COMPATIBLE
INTERNET CONNECTION REQUIRED FOR ONLINE GAMING AND GAME ACTIVATION


HOW TO CHOOSE THE GAME LANGUAGE

1. Run Steam and click LIBRARY.
2. Right click on 'Battlefleet Gothic: Armada' and click 'Properties'.
3. Click the tab 'LANGUAGE'.


CANNOT RUN THE GAME

A. Please check that Battlefleet Gothic: Armada is correctly installed:

1. Run Steam and click LIBRARY.
2. Right click on 'Battlefleet Gothic: Armada' and click 'Properties'.
3. Click the tab 'LOCAL FILES' then click the button 'VERIFY INTEGRITY OF GAME CACHE'.

B. Please install or repair the library Microsoft Visual C++ Redistributable:

1. Run Steam and click LIBRARY.
2. Right click on 'Battlefleet Gothic: Armada' and click 'Properties'.
3. Click the tab 'LOCAL FILES' then click the button 'BROWSE LOCAL FILES...'.
4. Open the folder '_CommonRedist' then the folder 'vcredist' and the folder '2010'.
5. Run the application 'vcredist_x64' and click the button 'Install' or 'Repair'.
6. Run the application 'vcredist_x86' and click the button 'Install' or 'Repair'.
7. Back to the folder 'vcredist' and open the folder '2015'.
8. Run the application 'vcredist_x64' and click the button 'Install' or 'Repair'.
9. Run the application 'vcredist_x86' and click the button 'Install' or 'Repair'.

C. Please update or repair Microsoft DirectX:

1. Click https://www.microsoft.com/en-us/downloa ... g=en&id=35
2. Click the button 'Download'.
3. Uncheck all under 'Microsoft recommends' and click the button 'No thanks and continue'.
4. Save then run the application 'dxwebsetup.exe'.

D. Please configure Battlefleet Gothic: Armada in administrator mode at startup:

1. Run Steam and click LIBRARY.
2. Right click on 'Battlefleet Gothic: Armada' and click 'Properties'.
3. Click the tab 'LOCAL FILES' then the button 'BROWSE LOCAL FILES'.
4. Right click on the application 'BattleFleetGothic' and click 'Properties'.
5. Click the tab 'Compatibility' and check 'Run this program as an administrator' under Privilege Level.
6. Click the button 'OK'.
7. Open the folder 'BattleFleetGothic' then the folder 'Binaries' and the folder 'Win64'.
8. Right click on the application 'BattleFleetGothic-Win64-Shipping' and click 'Properties'.
9. Click the tab 'Compatibility' and check 'Run this program as an administrator' under Privilege Level.
10. Click the button 'OK'.

E. Please update the driver of the graphics card:

AMD RADEON


1. Click http://support.amd.com/en-us/download
2. Click the button ‘DOWNLOAD NOW’ under Automatically Detect and Install Your Driver.
3. Download and run the application 'autodetectutility.exe'.
4. If an update is available, click the button 'DOWNLOAD NOW'.
5. Once the download done, click the button 'Install' from the AMD Catalyst Software installation.
6. Click the button 'Next'.
7. Check 'Custom' under 'Installer Welcome' and click the button 'Next'.
8. Uncheck 'AMD Quick Stream Technology' and 'AMD Gaming Evolved App' (if available) under 'Component Selection'.
9. Click the button 'Next' then the button 'Accept'.

NVIDIA GEFORCE

Please update the driver of the NVIDIA graphics card:

1. Click http://www.geforce.com/geforce-experience
2. Click the button 'DOWNLOAD NOW'.
3. Save the NVIDIA GeForce Experience setup application.
4. Once the download done, run the application.
5. Once the installation done, run NVIDIA GeForce Experience.
6. Click the tab 'DRIVERS' then the button 'Check for updates'.

NOTE:
Please perform a custom installation of the graphics driver.
Uncheck '3D Vision Controller Driver' and '3D Vision Driver' under 'Installation Options'.
Check 'Perform a clean installation' and install the driver.

F. For Windows N and KN Editions:

The N and KN editions of Windows include the same functionality as Windows, except for media-related technologies (Windows Media Player).
If you have Windows N or KN edition, please download and install the Media Feature Pack:

FOR WINDOWS 7: https://www.microsoft.com/en-us/downloa ... x?id=16546
FOR WINDOWS 8: https://www.microsoft.com/en-us/downloa ... x?id=30685
FOR WINDOWS 10: https://www.microsoft.com/en-US/downloa ... x?id=49919

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