Crash...dont know what happend

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Oktopi
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Joined: 24 April 2016, 07:17
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Crash...dont know what happend

Postby Oktopi » 01 May 2016, 12:48

the hole time crash...here the logfiles
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UE4CC-Windows-F46E00E0423CC5ADC8F0EDA8BB86C3D7.zip
(52.55 KiB) Downloaded 22 times
DxDiag.zip
(13.22 KiB) Downloaded 18 times

FocusTechSupport
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Joined: 14 October 2015, 13:04
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Re: Crash...dont know what happend

Postby FocusTechSupport » 04 May 2016, 09:28

Sound Devices
Description: Lautsprecher (Realtek High Definition Audio)
Date and Size: 03.12.2013


A. Please update the driver of the REALTEK HD audio device:

1. Click http://www.guru3d.com/files-details/rea ... nload.html
2. Download and run the application 'Win7_Win8_Win81_Win10_R279.exe'.

B. Please update or repair Microsoft DirectX:

1. Click https://www.microsoft.com/en-us/downloa ... px?id=8109
2. Click the button 'Download'.
3. Uncheck all and click the button 'No thanks and continue'.
4. Save the application 'directx_Jun2010_redist.exe'.
5. Once the download done, run the application 'directx_Jun2010_redist.exe' and click the button 'Yes'.
6. Enter the path C:\TMP in order to extract the installation files in the folder 'TMP' on the Local Disk (C:).
7. Once the extraction done, open 'Local Disk (C:)' from 'Computer' or 'This PC' then the folder 'TMP'.
8. Run the application 'DXSETUP'.
9. Once Microsoft DirectX updated, delete the folder 'TMP'.

C. Please install or repair the library Microsoft Visual C++ Redistributable:

1. Run Steam and click LIBRARY.
2. Right click on 'Battlefleet Gothic: Armada' and click 'Properties'.
3. Click the tab 'LOCAL FILES' then click the button 'BROWSE LOCAL FILES...'.
4. Open the folder '_CommonRedist' then the folder 'vcredist' and the folder '2010'.
5. Run the application 'vcredist_x64' and click the button 'Install' or 'Repair'.
6. Run the application 'vcredist_x86' and click the button 'Install' or 'Repair'.
7. Back to the folder 'vcredist' and open the folder '2015'.
8. Run the application 'vcredist_x64' and click the button 'Install' or 'Repair'.
9. Run the application 'vcredist_x86' and click the button 'Install' or 'Repair'.

D. Please configure Battlefleet Gothic: Armada in administrator mode at startup:

1. Run Steam and click LIBRARY.
2. Right click on 'Battlefleet Gothic: Armada' and click 'Properties'.
3. Click the tab 'LOCAL FILES' then the button 'BROWSE LOCAL FILES'.
4. Right click on the application 'BattleFleetGothic' and click 'Properties'.
5. Click the tab 'Compatibility' and check 'Run this program as an administrator' under Privilege Level.
6. Click the button 'OK'.
7. Open the folder 'BattleFleetGothic' then the folder 'Binaries' and the folder 'Win64'.
8. Right click on the application 'BattleFleetGothic-Win64-Shipping' and click 'Properties'.
9. Click the tab 'Compatibility' and check 'Run this program as an administrator' under Privilege Level.
10. Click the button 'OK'.

E. Please check that Battlefleet Gothic: Armada is correctly installed:

1. Run Steam and click LIBRARY.
2. Right click on 'Battlefleet Gothic: Armada' and click 'Properties'.

F. Run the game.


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