Game Fails to Load

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SoloRogue
Posts: 3
Joined: 30 April 2016, 22:16
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Game Fails to Load

Postby SoloRogue » 30 April 2016, 22:17

Is anyone else having the issue where the game will load when first downloaded, then after it freezes on the intial loading screen? If so, solutions?

FocusTechSupport
Focus Team
Posts: 49
Joined: 14 October 2015, 13:04
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Re: Game Fails to Load

Postby FocusTechSupport » 03 May 2016, 16:17

Please post your configuration:

1. Press the keys Windows Start (bottom left) and 'R' from the keyboard to open the 'Run dialog box' and type: DXDIAG
2. Click the button 'OK'.
3. Post the Windows version (Operating System:), processor model (Processor:) and the amount of RAM memory (Memory:) under the tab 'System'.
4. Click the tab 'Display'.
5. Post name of the graphics card (Name:) under 'Device' and the driver date (Date:) under 'Drivers'.
6. Click the tab 'Audio'.
7. Post the name of the audio device (Name:) under 'Device' and the driver date (Date:) under 'Drivers'.

SoloRogue
Posts: 3
Joined: 30 April 2016, 22:16
Contact:

Re: Game Fails to Load

Postby SoloRogue » 05 May 2016, 05:58

Operating System: Windows Ten Home 64 bit(10.0 10586)
Processor: Intel(R) Core i7-4700HQ @ 2.4 GHZ(8CPUS)
Memory: 16384 MB RAM
Driver: NVIDA GE FORCE GTX 770M
Date: 3/21/2016

Audio: Speakers(RealTek HI Definition)
Date: 6/15/2015


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