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CTD after 10-15 minutes of play

Posted: 26 June 2017, 06:28
by Aramithius
I got BTG: Armada in the Steam sale, and it only works for about 10-15 minutes of play before freezing up and crashing. I have no error logs, but can't actually get to the point of completing the tutorial (the crash point is a minute or two after manoeuvring round the first mine), or completing the first mission. It doesn't seem to matter how long I spend outside the game, or what I do in the game.

I'm running on Windows 10, with specs that exceed the minimum requirements. I don't know what's going on, but the Steam forums suggest there may have been a recent patch that's causing this. If so how do I roll back? If not, any ideas on what I can do?

Re: CTD after 10-15 minutes of play

Posted: 26 June 2017, 12:15
by Bosie
There's not been a patch for some time.

Re: CTD after 10-15 minutes of play

Posted: 26 June 2017, 21:04
by Aramithius
Fair enough. Any ideas on what could be causing this, and/or any more information I can gather that might help with a diagnosis?

Re: CTD after 10-15 minutes of play

Posted: 27 June 2017, 09:11
by Blexus Falconer
Greetings Aramithius,

Sorry to hear that. Can you please provide us your full computer specs? Are your drivers up-to-date?
Please check that Battlefleet Gothic: Armada is correctly installed:

1. Run Steam and click LIBRARY.
2. Right click on 'Battlefleet Gothic: Armada' and click 'Properties'.
3. Click the tab 'LOCAL FILES' then click the button 'VERIFY INTEGRITY OF GAME CACHE'.

Thank you.

Re: CTD after 10-15 minutes of play

Posted: 29 June 2017, 06:19
by Aramithius
Hi Blexus,

Thanks for getting back to me. All game files were verified according to the checks Steam ran. I updated all drivers as soon as this happened.

System specs:

OS: Windows 10
CPU: AMD A10-5800K Quad Core APU (3.8GHz) & Radeon™ HD 7660D Graphics
Motherboard: ASUS® F2A55-M LE: (M-ATX, DDR3, USB2.0, SATA 3Gb/s)
RAM: 8GB SAMSUNG DUAL-DDR3 1600MHz (2 X 4GB)
Graphics Card: 1GB NVIDIA GEFORCE GT 610 - DVI, HDMI, VGA - 3D Vision Ready
Hard Disk: 1TB 3.5" SATA-III 6GB/s HDD 7200RPM 32MB CACHE
Sound Card: Asus Xonar DG 5.1 SoundCard & Headphone AMP
Wireless/Wired Networking: WIRELESS 802.11N 300Mbps PCI-E CARD

Re: CTD after 10-15 minutes of play

Posted: 30 June 2017, 13:39
by Blexus Falconer
Thank you for your report.

After a close reading, it appears that your graphic cards are a bit under minimum requirements.
This is probably why you experience those issues.
At first, I'd recommend to lower the graphic settings but you still encounter crashes, you should probably change your graphic cards. :(

Sorry for the inconvenience.