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by FocusTechSupport
25 April 2016, 09:28
Forum: Technical Support
Topic: Game is seriously overheating my computer regardless of settings
Replies: 18
Views: 4506

Re: Game is seriously overheating my computer regardless of settings

For me it's cpu that's overheating. But here's what you asked for. Display Devices --------------- Card name: NVIDIA GeForce GTX 460 Dedicated Memory: 722 MB The minimum required for BFG is a NVIDIA GeForce GTX 560 and 1024 MB of dedicated video memory. So there is no guarantee that the game will w...
by FocusTechSupport
25 April 2016, 09:14
Forum: Bug Reports
Topic: Desysncs and bugs
Replies: 3
Views: 916

Re: Desysncs and bugs

What is your antivirus/firewall?
by FocusTechSupport
25 April 2016, 09:14
Forum: Bug Reports
Topic: Cutsences don't work
Replies: 2
Views: 633

Re: Cutsences don't work

Please post your configuration: 1. Press the keys Windows Start (bottom left) and 'R' from the keyboard to open the 'Run dialog box' and type: DXDIAG 2. Click the button 'OK'. 3. Post the Windows version (Operating System:), processor model (Processor:) and the amount of RAM memory (Memory:) under t...
by FocusTechSupport
25 April 2016, 09:10
Forum: Technical Support
Topic: 24th April multiple crashes (logs attached)
Replies: 1
Views: 577

Re: 24th April multiple crashes (logs attached)

What is your antivirus/firewall?
by FocusTechSupport
22 April 2016, 13:03
Forum: Technical Support
Topic: Campaing can't be laucnh
Replies: 12
Views: 2301

Re: Campaing can't be laucnh

The cinematics are in .wmv (Windowed Media Video) format. Please check that you can watch the opening video of the campaign from Windows Media Player: 1. Run Steam and click LIBRARY. 2. Right click on 'Battlefleet Gothic: Armada' and click 'Properties'. 3. Click the tab 'LOCAL FILES' then click the ...
by FocusTechSupport
22 April 2016, 09:00
Forum: Technical Support
Topic: Trouble with the Campaign
Replies: 0
Views: 7194

Trouble with the Campaign

For any issues with the campaign (black screen, no audio, audio issues...). A. WINDOWS MEDIA PLAYER IS REQUIRED: Please check that Windows Media Player is installed then run the application in order to check that you can run it. Otherwise, please install or reinstall Windows Media Player: http://win...
by FocusTechSupport
20 April 2016, 16:17
Forum: Technical Support
Topic: Known Issues
Replies: 41
Views: 10918

Re: Known Issues

AMD GPU USERS: It seems that there are some compatibility issues with the latest AMD drivers and recent games: https://community.amd.com/community/support-forums/drivers-software These issues are under investigation by AMD. It is recommended to uninstall the current driver and try using the Catalys...
by FocusTechSupport
14 March 2016, 10:45
Forum: Technical Support
Topic: Game crash
Replies: 3
Views: 917

Re: Game crash

A. If you have Windows 7, please check that you have the Service Pack 1 installed (right click on Computer then on Properties). Otherwise, please run Windows Update, check and install all updates available. B. Please download and install Microsoft .NET Framework 4.6.1: https://www.microsoft.com/en-U...
by FocusTechSupport
11 March 2016, 13:57
Forum: Technical Support
Topic: Battlefleet Gothic: Armada - Technical FAQ
Replies: 0
Views: 13991

Battlefleet Gothic: Armada - Technical FAQ

SUMMARY - MINIMUM SYSTEM REQUIREMENTS - HOW TO CHOOSE THE GAME LANGUAGE - CANNOT RUN THE GAME: A. CHECK THE GAME INSTALLATION B. INSTALL OR REPAIR THE LIBRARY MS VISUAL C++ C. UPDATE OR REPAIR MS DIRECTX D. CONFIGURE STARTUP IN ADMINISTRATOR MODE E. UPDATE THE DRIVER OF THE GRAPHICS CARD F. FOR WIN...

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