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by FocusTechSupport
24 May 2016, 10:27
Forum: Technical Support
Topic: (Solved?) Windows Error - "BattleFleetGothic has stopped working"
Replies: 57
Views: 16548

Re: Windows Error - "BattleFleetGothic has stopped working"

A. Please download and install the freeware CCleaner. CCleaner is designed to optimize and to clean up your system: 1. Click http://www.piriform.com/ccleaner/download 2. Click the button 'Download' under CCleaner Free. 3. Save then run the application 'ccsetup517.exe'. 4. Once installed, please run ...
by FocusTechSupport
23 May 2016, 16:07
Forum: Technical Support
Topic: [SOLVED] Cant play game due to occuring error CANT FIND META DATA.
Replies: 2
Views: 952

Re: Cant play game due to occuring error CANT FIND META DATA.

So you can play in solo but not in multiplayer? Otherwise, please check that Battlefleet Gothic: Armada is correctly installed: 1. Run Steam and click LIBRARY. 2. Right click on 'Battlefleet Gothic: Armada' and click 'Properties'. 3. Click the tab 'LOCAL FILES' then click the button 'VERIFY INTEGRIT...
by FocusTechSupport
18 May 2016, 13:10
Forum: Technical Support
Topic: (Solved?) Windows Error - "BattleFleetGothic has stopped working"
Replies: 57
Views: 16548

Re: Windows Error - "BattleFleetGothic has stopped working"

Please reset the Steam Cloud storage for Battlefleet Gothic: Armada: 1. Run Steam and click LIBRARY. 2. Right click on 'Battlefleet Gothic: Armada' and click 'Properties'. 3. Click the tab 'UPDATES'. 4. Uncheck 'Enable Steam Cloud synchronization for 'Battlefleet Gothic: Armada' under 'Steam Cloud'....
by FocusTechSupport
18 May 2016, 07:54
Forum: Technical Support
Topic: Is the multiplayer server down?
Replies: 12
Views: 2550

Re: Is the multiplayer server down?

The server was under maintenance.
The server should be online now, please retry.

We apologize for the inconvenience.
by FocusTechSupport
17 May 2016, 08:14
Forum: Technical Support
Topic: [CTD] AMD Display driver crash - Plasma Bomb, Stasis Bomb, Nova Canon
Replies: 12
Views: 3897

Re: [CTD] AMD Display driver crash - Plasma Bomb, Stasis Bomb, Nova Canon

New Radeon Software Crimson Edition 16.5.2.1 out. You can download the Crimson Edition 16.5.2.1 driver from: http://support.amd.com/en-us/kb-articles/pages/amd-radeon-software-crimson-edition-16.5.2.1-release-notes.aspx You can uninstall the current display driver with Display Driver Uninstaller (DD...
by FocusTechSupport
04 May 2016, 09:28
Forum: Technical Support
Topic: Crash...dont know what happend
Replies: 1
Views: 963

Re: Crash...dont know what happend

Sound Devices Description: Lautsprecher (Realtek High Definition Audio) Date and Size: 03.12.2013 A. Please update the driver of the REALTEK HD audio device: 1. Click http://www.guru3d.com/files-details/realtek-hd-audio-2-79-driver-download.html 2. Download and run the application 'Win7_Win8_Win81_...
by FocusTechSupport
04 May 2016, 07:26
Forum: Technical Support
Topic: The game don't start
Replies: 4
Views: 3004

Re: The game don't start

Please run your games on the NVIDIA graphics card. A. Please update the driver of the NVIDIA graphics card: 1. Click http://www.geforce.com/drivers 2. Click the button 'DOWNLOAD' under Automatic Driver Updates. 3. Save the application 'GeForce_Experience_v2.11.2.66.exe'. 4. Once the download done, r...
by FocusTechSupport
03 May 2016, 16:17
Forum: Technical Support
Topic: Game Fails to Load
Replies: 2
Views: 922

Re: Game Fails to Load

Please post your configuration: 1. Press the keys Windows Start (bottom left) and 'R' from the keyboard to open the 'Run dialog box' and type: DXDIAG 2. Click the button 'OK'. 3. Post the Windows version (Operating System:), processor model (Processor:) and the amount of RAM memory (Memory:) under t...
by FocusTechSupport
03 May 2016, 09:46
Forum: Technical Support
Topic: The game don't start
Replies: 4
Views: 3004

Re: The game don't start

INTEL graphics cards are not supported.
The minimum required for Battlefleet Gothic: Armada is an AMD RADEON HD 6850 or a NVIDIA GEFORCE GTX 560 graphics card.
But maybe you have two graphics cards on your laptop computer: INTEL + AMD or INTEL + NVIDIA.
What is the model of your laptop computer?
by FocusTechSupport
03 May 2016, 08:10
Forum: Technical Support
Topic: (Solved?) Windows Error - "BattleFleetGothic has stopped working"
Replies: 57
Views: 16548

Re: Windows Error - "BattleFleetGothic has stopped working"

Video Card: Driver: NVIDIA GeForce GTX 650 Driver Date: 2 July 2014 Please update the driver of the NVIDIA graphics card: Click http://www.nvidia.com/download/driverResults.aspx/102065/en-us Download then run the application '365.10-desktop-win8-win7-winvista-64bit-international-whql.exe'. Please pe...

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