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by FocusTechSupport
05 August 2016, 07:21
Forum: Technical Support
Topic: Stuck in the load screen and Out of Range Monitor
Replies: 9
Views: 10908

Re: Stuck in the load screen and Out of Range Monitor

Please run BattleFleet Gothic: Armada in Fullscreen Windowed (Borderless) mode: 1. Open 'Windows Explorer' or 'File Explorer' from the taskbar. 2. Open the Local Disk '(C:)' under 'Computer' or 'This PC'. 3. Open the folder 'Users' then the folder of your Windows username. 4. Open the folder 'AppDat...
by FocusTechSupport
03 August 2016, 14:43
Forum: Technical Support
Topic: Stuck in the load screen and Out of Range Monitor
Replies: 9
Views: 10908

Re: Stuck in the load screen and Out of Range Monitor

Please reset the setttings: 1. Open 'Windows Explorer' or 'File Explorer' from the taskbar. 2. Open the Local Disk '(C:)' under 'Computer' or 'This PC'. 3. Open the folder 'Users' then the folder of your Windows username. 4. Open the folder 'AppData' (*) then the folder 'Local'. 5. Open the folder '...
by FocusTechSupport
03 August 2016, 14:42
Forum: Technical Support
Topic: Problème de version.
Replies: 6
Views: 1400

Re: Problème de version.

1. Démarrer Steam et cliquer BIBLIOTHÈQUE. 2. Effectuer un clic droit sur 'Battlefleet Gothic: Armada' et cliquer Propriétés. 3. Cliquer l'onglet 'FICHIERS LOCAUX' puis le bouton 'VÉRIFICATION DE L'INTÉGRITÉ DU CACHE DU JEU'. Vous pouvez également vérifier si une mise à jour est en attente. Pour cel...
by FocusTechSupport
22 June 2016, 09:31
Forum: Technical Support
Topic: EARLY ADOPTERS: Space Marines and Tau Empire DLCs
Replies: 0
Views: 864

EARLY ADOPTERS: Space Marines and Tau Empire DLCs

The Space Marines and the Tau Empire DLCs are now available. A. If you have the Retail DVD version of BFG:A, there is a DLC code printed on the flyer located inside the DVD case. Please enter this code in order to get your DLCs for free: 1. Run Steam. 2. Click '+ ADD A GAME...' bottom left then 'Act...
by FocusTechSupport
03 June 2016, 09:39
Forum: Technical Support
Topic: Game is frozen after a match.
Replies: 1
Views: 869

Re: Game is frozen after a match.

A. Please exclude the folder 'Battlefleet Gothic Armada' located in '\Steam\SteamApps\common\' from your antivirus. B. Please remove and/or add Battlefleet Gothic: Armada in Windows Firewall: 1. Open Windows Firewall. 2. Click 'Allow an app or feature through Windows Firewall'. 3. Click the button '...
by FocusTechSupport
02 June 2016, 14:48
Forum: Technical Support
Topic: (Solved?) Windows Error - "BattleFleetGothic has stopped working"
Replies: 57
Views: 16548

Re: Windows Error - "BattleFleetGothic has stopped working"

Please run System File Checker from Microsoft in order to examine and repair corrupt operating system files:
https://www.winhelp.us/troubleshooting-windows.html#sfc
by FocusTechSupport
02 June 2016, 09:46
Forum: Technical Support
Topic: eventID 1001 windows error
Replies: 1
Views: 1509

Re: eventID 1001 windows error

If you have uninstalled the game (right click on 'Battlefleet Gothic Armada' under 'LIBRARY' and click 'Delete Local Content'), please open the folder 'Steamapps' located in your Steam folder. Open the folder 'Common'. If the game folder is still there, please delete it. Then open the Local Disk '(C...
by FocusTechSupport
30 May 2016, 11:50
Forum: Technical Support
Topic: (Solved?) Windows Error - "BattleFleetGothic has stopped working"
Replies: 57
Views: 16548

Re: Windows Error - "BattleFleetGothic has stopped working"

I'll try it this afternoon and send in the results if it doesn't work, again... Sorry it's been a while since I've posted here, been spending the customary weekend binge playing Total War: Warhammer. I still really want to play Battlefleet Gothic though, I just wish it would work properly... The Em...
by FocusTechSupport
25 May 2016, 13:32
Forum: Technical Support
Topic: (Solved?) Windows Error - "BattleFleetGothic has stopped working"
Replies: 57
Views: 16548

Re: Windows Error - "BattleFleetGothic has stopped working"

Tried all of those (had CCleaner and repaired DirectX from before as well), plus resetting firewall exceptions just now, but the game still won't start normally (always either crashing at the loading screen or a few seconds after getting to the main menu). Seems I'm stuck with the workaround for th...

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